State Farm® Insurance Agent Dean Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kerry Deeter
May 19, 2026
5
out of
5
rating by Kerry Deeter
"Awesome insurance people all around."
Zenaida Huff
May 18, 2026
5
out of
5
rating by Zenaida Huff
"Great help right away"
We responded:
"Zenaida, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Dean Reed’s Team!"
Aric Archer
May 17, 2026
5
out of
5
rating by Aric Archer
"Gena was very helpful with answers and wasn’t pushy at all, would highly recommend"
We responded:
"Thank you for the 5 ⭐ review Aric! I appreciate feedback on my team and the great customer service they provide 👍 "
Deb Olson
May 14, 2026
5
out of
5
rating by Deb Olson
"Great prices and very nice and easy to talk to!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dean Reed’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Bonnie
May 1, 2026
5
out of
5
rating by Bonnie
"Very good let me no what’s going on thank u"
We responded:
"Thank you for the 5-star review, Bonnie! Here on State Farm Agent Dean Reed’s Team, we are proud to serve our community and appreciate your recognition. "
Alta Hendershott
May 1, 2026
5
out of
5
rating by Alta Hendershott
"Dean and his staff are amazing people who make me feel that they friends! Love the service they provide."
We responded:
"Thanks so much for the fantastic rating, Alta! We are so glad you had a positive experience with us here on State Farm Agent Dean Reed’s Team. If there is anything we can do for you in the future, just give us a shout! "
Greg Hersh
April 29, 2026
5
out of
5
rating by Greg Hersh
"Professional , well informed, Gena is very helpful."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Dean Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Newton ."
Jamie Hankins
April 23, 2026
5
out of
5
rating by Jamie Hankins
"They seen my policy didn’t make much sense they called and fixed things with me that ended up saving me a ton of money!! They are always trying to help out where they can"
We responded:
"Thank you so much for the 5-star rating, Jamie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Lloyd White
April 16, 2026
5
out of
5
rating by Lloyd White
"Easy to swich."
We responded:
"Thank you for taking the time to leave such a great review, Lloyd. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Denise Pellett
March 24, 2026
5
out of
5
rating by Denise Pellett
"Thank you State Farm insurance. Gena is awesome and I'm thankful for the work you all do. God bless you 🙏"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Dean Reed’s Team. "
Sydney Morton
March 13, 2026
1
out of
5
rating by Sydney Morton
"STAY AWAY FROM THIS OFFICE. If I could give negative stars, trust me I would. DO NOT use this insurance agent. Over the last 30 PLUS day (yes OVER 30 days) since my husband filed his claim for hitting a deer, this has been the most outrageous experience I have ever had. From the beginning, Dean R. could not provide the paperwork to the correct address, after he was told (and Amy in claims) several times the correct address. Due to this, they lost our car title completely, and instructed us to restart the process by notarizing more paperwork and providing a brand new title. We were told that this was our responsibility, even though we were not the ones who lost the Notarized paperwork. Due to this I have had to drive all over Des Moines and Newton to fix their mistake. While I was in the office, (again attempting to close the claim) I could hear Gena N. (office manager) making a phone call to another customer and stated that Dean would not be in the office that day. Which obviously took me by surprise as I was meeting him at the office within the next ten minutes. When I informed Dean about this, he inappropriately called Gina and asked her if she said this. To which she of course stated she did not. Further showing that they have no issues communicating false information with their “valued customers”. When I brought up that phone calls are recorded, Dean asked me if someone told me that information. To which I replied was not his concern how I am aware of the information. Please, whatever you do do not use this insurance agent. You will be lied to, be forced to make up for their mistakes, and make sure to hold off on purchasing a new vehicle because you will not be getting your money anytime soon. The only positive note that I have about this is that their receptionist that I talked to for approximately 10 seconds was very kind and she stated she has only been working with Dean for a few days. Thank you for reading, and if you happen to be in the same position, (hopefully now making your way to a different agent) I wish you the best success and a positive outcome with no stress. Attached is a photo of my husbands car, as I have no issues communicating a clear and honest review."
We responded:
"Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you and your husband have experienced during the claim process. Our goal is to provide timely and accurate service. We take your concerns very seriously and would appreciate the opportunity to address them directly to find a resolution. Please feel free to contact me personally at the office so we can work together to make this right. We value your business and hope to restore your trust in our agency."
Synthia
March 9, 2026
5
out of
5
rating by Synthia
"I did my business with Victoria over the phone. She was cordial, very patient with ALL my questions, helped explain everything AND saved me a TON of money with basically the exact insurance policy I've had for years from another insurance company. I'm really happy with everything! Thanks Victoria!!!"
We responded:
"Thank you so much for the 5-stars, Synthia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Mia Senclair
March 6, 2026
5
out of
5
rating by Mia Senclair
"State farm has been one of the best insirance companies i have wemt through. Gina the agent has always been such a pleasure helping me out and answering questions I have such a joy to speak with over the phone. If ur looking for affordable car insurance swing into or call state farm and ask for Gina"
We responded:
"Thank you for taking the time to leave such a great review, Mia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Tina Sandoval
February 27, 2026
5
out of
5
rating by Tina Sandoval
"Love this company, they're very nice and explain in detail if you don't understand something . Thank you so much for the saving. 😊"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Dean Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Newton ."
Melissa Sternhagen
January 26, 2026
5
out of
5
rating by Melissa Sternhagen
"Gena is always SO helpful whenever I reach out--which, of course, is always when something has happened or I need help with something regarding our home or vehicles. The folks at Dean Reed State Farm are fantastic--even when everything else isn't."
We responded:
"We are grateful for your 5-star review, Melissa! Thanks for taking a moment to share your positive rating of State Farm Agent Dean Reed’s Team here in Newton . "
Bobby Smith
December 11, 2025
5
out of
5
rating by Bobby Smith
"Great people work for Dean Reed"
We responded:
"Thank you for your kind words! We’re proud to have a great team here at Dean Reed State Farm and appreciate your support. If there’s anything we can assist you with, please don’t hesitate to reach out!"
melissa warner
December 11, 2025
5
out of
5
rating by melissa warner
"Victoria did a great job helping me decrease the cost of my insurance and even getting me better coverage! She was so kind. I received automobile insurance. Thank you State Farm!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Victoria was able to help you find better coverage at a lower cost. We truly appreciate your trust in State Farm and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
Cindy Nemechek
December 4, 2025
5
out of
5
rating by Cindy Nemechek
"Provided information in a timely manner. Was very professional. The quote was extremely affordable."
We responded:
"Thank you for your positive feedback! We’re glad to hear that you found our service timely, professional, and affordable. It’s our goal to provide the best experience possible, and your kind words mean a lot to us. If you have any further questions or need assistance with your insurance needs, please don’t hesitate to reach out!"
mdtustison
November 13, 2025
5
out of
5
rating by mdtustison
"They are always so nice and helpful. Prices are really good. We have 4 cars we insured through this agent and couldn’t be happier!"
We responded:
"Thank you so much for your positive review and continued trust in us to insure your vehicles! We’re delighted to hear that you find our team helpful and our prices competitive. It’s a pleasure serving you and your family’s insurance needs. If there’s ever anything we can assist you with, please don’t hesitate to reach out!"
Kathryn King
November 12, 2025
5
out of
5
rating by Kathryn King
"Ever since I switched to Dean Reed State Farm agent my insurance problems are gone. I had much higher rates and the amount of paper mail was really staring to be a burden. Now I feel free to think about other things rather than my insurance. Thank you Dean Reed"
We responded:
"I love feedback like this! We appreciate the opportunity to take care of your insurance needs. Thanks for the great review!"
Linda Walter
November 10, 2025
5
out of
5
rating by Linda Walter
"Dean Reed is a great representative and his office staff is very helpful. Very patient and professional .. did a great job explaining coverages. Highly recommend!!!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that me and my office staff provided you with patient, professional service and clear explanations. Your recommendation means a lot to us. If you ever have any questions or need assistance with your insurance, please don’t hesitate to reach out!"
Millie Buckley
October 30, 2025
5
out of
5
rating by Millie Buckley
"Very friendly and professional staff. Helpful with all my inquiries and quick to resolve. Gina always goes above and beyond whenever I have questions or issues."
We responded:
"Thanks so much Miller! We are here to help take care of your insurance needs."
Vickie Gummert
October 10, 2025
5
out of
5
rating by Vickie Gummert
"Great to work with. Dean took time to explain the policy’s we were interested in. Very nice man. Vickie"
We responded:
"Thank you so much, Vickie! We’re glad to hear that Dean took the time to thoroughly explain the policies and made your experience great. We appreciate your feedback and look forward to continuing to assist you with your insurance needs!"
Dillion
September 26, 2025
5
out of
5
rating by Dillion
"Vickie is amazing"
We responded:
"Thank you for the wonderful compliment! We’re so glad to hear that Vickie provided you with amazing service. If you ever need assistance with your motorcycle, property, or vehicle insurance, we’re here to help!"
DeWayne
September 25, 2025
5
out of
5
rating by DeWayne
"Extremely good customer service…."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you received excellent customer service. Providing the best experience for our clients is our top priority. If you ever need anything, please don’t hesitate to reach out!"